Use the lease and condition report
Review written terms and document the property's state, fair wear and tear, existing damage and access. Ask the property manager to clarify disputed requirements. Do not rely on a generic checklist or an online summary as a legal interpretation.
List rooms and separately requested work
Identify kitchen, bathroom, floors, bedrooms, windows, outdoor areas and appliances included in the requested clean. Carpet extraction, pest work, mould remediation, repairs and hazardous materials are separate tasks unless assessed and explicitly agreed.
Prepare access and compare quotes
Provide address, vacancy, keys, parking, utilities, inspection timing and photos. Compare written scope, inclusions, exclusions, price basis and any re-clean policy. A policy does not guarantee an agent decision or bond refund Consumer Protection WA.
Keep maintenance separate
Leaks, mould-like growth, broken locks, electrical faults and damaged fixtures should be reported to the responsible property contact. A cleaning service cannot repair these items or certify property compliance.
