When a renter moves out, one of their biggest worries is whether they did the lease cleaning job well enough to get their bond back in full.here is the some of common end of lease cleaning FAQ for clearing all your concern.
Residential tenancy laws in New South Wales say that a lessee must return a leased property in the same reasonably clean condition it was in when they moved in for a bond back guarantee.
If a tenant doesn’t do this, the landlord can take out the amount for cleaning costs and hire end of lease cleaners Sydney to clean the house according to the original condition report.
This amount is taken out of the security deposit, which can be up to four weeks of rent, and is turned in to NSW Fair Trading.
By hiring professional bond cleaners Sydney from Dirt2Tidy, you can avoid the stress of deep cleaning and improve your chances of getting your full bond back.
But you should ask the end-of-lease cleaners you’re thinking about, so here are some frequently asked questions by customers when they hire a professional cleaning service Sydney.
End of Lease Cleaning FAQ
Table of content :
- Are they registered cleaners?
- What is their work experience in their field?
- Where do they offer service?
- What kind of services do they provide?
- How do they handle bookings, refunds, reschedules, and cancellations?
- Do they guarantee you’ll get your bond back?
- Is there insurance on them?
Are they registered cleaners?
The ASIC Act of 2001 says that the Australian Securities and Investments Commission is a government group. It regulates corporations, markets, financial services, and consumer credit, which is why it is important that the cleaners you hire are listed with the body.
Businesses that are part of the body are required by law to keep their name, have a registered office, let ASIC know about important changes, keep financial records, etc.
So, it’s safer to hire end-of-lease cleaners Sydney who work for a registered company than cleaners who aren’t registered or whose registration has been taken away.
What is their work experience in their field?
Training and skills are important, but professionals also learn a lot from their experience, and the more experience they have, the better. So, when choosing vacate cleaning services, you should always ask how long they have worked in the cleaning industry so you can figure out if they are experts or newcomers.
Choose experienced end of lease cleaners in Sydney because they follow a REINSW-approved lease cleaning checklist and know what landlords want from bond cleans.
Where do they offer service?
Not all cleaners in Sydney who do great end-of-lease cleaning cover all of the city’s suburbs. So, it’s important to find out what areas they cover for their bond cleaning and other services.
Most reputable cleaners work in some of Sydney’s best neighbourhoods, like Croydon, Baulkham Hills, Concord West, Annadale, Strathfield, Erskineville, and more.
Which services are included at the end of lease cleaning?
What kind of services do they provide?
Some professionals only do one thing well, while others can do more than one thing. You should hire cleaners who can do more than just end-of-lease cleaning in Sydney if you need services like carpet cleaning, blinds cleaning, pest control service, and other things.
Before you ask for a free quote and book the professionals, you should always ask what services they offer to make sure you have the help you need to get your full bond back.
What are their rules for making reservations, getting refunds, rescheduling, and cancelling?
Different companies have different policies, so you should ask this of all the cleaners you are considering. Choose end of lease cleaning services that let you book in advance and give you your money back if you have to cancel.
Most well-known companies have policies that say they will give refunds within a certain amount of time, which can be 24 hours, 48 hours, or even longer. Also, ask if you can change the date if something comes up that makes you need to move earlier or later than planned.
Do they guarantee you’ll get your bond back?
One of the main reasons why people in Sydney hire end-of-lease cleaners is to get their full bond back. So, it’s a good idea to ask the cleaners if they offer a guarantee to get your bond back.
It is a 100% guarantee that the property will be cleaned well, which will help you get your full bond back. It also means that after a job is done, the cleaners can come back and clean it again until the guarantee period ends or the landlord is happy with the work.
Vacate cleaners who aren’t reliable or don’t have enough experience can’t make this promise. So, the best way to get cleaners is to go through a well-known bond cleaning company.
Is there insurance on them?
Don’t make the mistake of hiring cleaners without insurance because you didn’t know better. If something goes wrong, you may have to pay for it yourself. If the cleaners are insured, you won’t have to pay for anything that gets broken or lost while they are cleaning your rented home.
Whether you hire cleaners through a reputable company or as independent contractors, you need to ask this question.
You should also check with the rental property’s real estate agent for any additional things to be done, like cleaning walls or carpets steam cleaning, pest control service or flea treatment for carpet, or high pressure washing for outside areas if required.
