Describe the premises
List location, floor area, desks, meeting rooms, washrooms, kitchen, floor types, occupancy, operating hours and any building procedures. Identify keys, alarms, restricted rooms and parking.
Clarify standard tasks and frequency
Confirm whether the service covers bins, desks, shared surfaces, floors, washrooms, kitchen, glass and consumable restocking. Specify how often each task occurs and how changes or missed work are reported.
Separate specialist services
Carpet extraction, high windows, HVAC cleaning, floor restoration, mould remediation and pest treatment may require different equipment or providers. Do not assume deep cleaning or disinfecting is included in routine service.
Review methods and provider claims
Ask how products are selected, what equipment is used and how access and safety are handled. Verify current insurance or qualifications relevant to specialist work. Cleaning does not certify office hygiene, air quality, health or regulatory compliance.
