Check the tenancy and handover records
Review the lease, condition report and written property-manager instructions NSW Fair Trading. List required rooms, floors, appliances, windows, storage and outdoor areas. Requirements vary; check current NSW tenancy guidance or seek appropriate advice for legal questions.
Confirm the cleaning checklist
Ask whether kitchen surfaces, oven, rangehood, bathroom fixtures, cupboards, floors, reachable windows and other requested areas are included. Carpet extraction, blinds, high glass, garages, balconies, rubbish removal and pest treatment may be separate tasks.
Compare quotes and re-clean terms
Give providers the same room list, property condition, access details and inspection timing. Confirm price basis, exclusions, products, cancellation and any re-clean policy in writing. A policy applies only under its stated terms and is not a bond-back guarantee.
Prepare for the appointment
Remove belongings and ordinary rubbish, arrange keys, parking, utilities and access, and note existing damage. Coordinate trades and removalists where possible. Repairs, mould remediation, pest work and hazardous materials require separate assessment.




