Start with the property, not a package label
Record the rooms, condition, furnishings, access and handover timing. If you have written property instructions, keep them available when describing the work. A general label such as deep, bond or end-of-lease clean does not establish which tasks are included.
Turn broad expectations into specific requests
Name the areas you want quoted, such as kitchen surfaces, bathroom fixtures, floors, cupboards or internal windows. Identify appliance interiors, carpet work and other optional tasks separately, and ask the provider to state inclusions and exclusions.

Check access and items outside cleaning
Confirm room access, keys, utilities if needed for the agreed work, furniture and any timing constraints. High or inaccessible areas, repairs, pest treatment, mould remediation and waste removal are separate matters that need specific provider or specialist confirmation.
Agree the written scope before booking
Review the quote against the rooms and tasks you requested. Resolve differences before the appointment and keep a copy of the agreed scope. A cleaning service does not determine tenancy requirements or guarantee a bond or inspection outcome.




