Record each observation separately
Note the date, area, type of sign observed and any relevant communication for each issue. Keep photos or other records where suitable, but do not infer the source, start date or cause of an infestation from an observation alone.

Report the issue and request a property response
Contact the landlord or property manager through the agreed channel, identify the areas affected and ask what assessment is proposed. Save the response. Avoid assumptions about who caused the issue, who must pay or what treatment is appropriate.
Arrange treatment through an appropriate specialist
Ask an appropriately qualified pest-management provider to assess the actual property and describe any proposed treatment and access needs. Do not use generic pesticide instructions or treat cleaning as a substitute for pest assessment.




