Define the requested work from the property records
List rooms, accessible surfaces and appliances in the written checklist. Record existing damage, fair wear and maintenance separately from removable soil. Confirm the suburb, property type, furnished status, condition and vacate date so a provider can assess the actual property rather than infer a coastal or inland cleaning need.
Plan access for houses, apartments and outdoor areas
Confirm authorised entry, keys, parking, stairs, lifts, loading rules and building requirements. List balconies, patios, garages, exterior glass or other outdoor areas separately; access and materials may affect whether a task can be quoted. Do not assume every outside area is part of a standard internal clean.
Check the quote’s inclusions and exclusions
Ask which rooms, cupboards, fixtures and appliances are included. Confirm carpets, blinds, upholstery, pressure cleaning, gardens, rubbish, pest treatment and repairs separately. Do not move heavy items, apply chemicals to mould or undertake elevated work without appropriate safety and provider guidance.
Keep service promises and bond decisions separate
Compare like-for-like written quotes and check how concerns about booked work are handled. A cleaner cannot guarantee a bond refund, legal compliance, landlord approval or restoration of permanent wear and damage Consumer Protection WA. Use current official tenancy information for legal questions.




