Match the cleaner to the property and checklist
Provide the property type, rooms, bathrooms, furnishings, condition and handover date. Share the written checklist and ask which accessible surfaces and fixtures are included. Confirm balconies, garages, windows, carpets and appliance interiors as separate items rather than assuming they form part of a standard clean.
Compare providers and written terms
Compare itemized quotes, availability, access, exclusions, cancellation terms and how concerns are reviewed. Ask how an eligible re-clean policy works and what it does not cover. Avoid claims that a provider can guarantee a bond refund, pass an inspection or secure a particular outcome.
Separate cleaning from repairs and specialists
Carpet extraction, pest treatment, pressure cleaning, exterior work, rubbish removal and repairs may require a separate provider or assessment. Tell the cleaner about damaged finishes, leaks, access restrictions, pets, parking and other trades before the visit.
Prepare for the Gold Coast handover
Clear personal belongings and moving activity where practical, arrange keys and building access, and confirm the accepted scope and price in writing. The cleaning company handles only its agreed work; tenancy and bond questions belong with the relevant property manager or authority.





