Read the document and identify what is being requested
Keep the complete notice, date received, stated reason and any supporting documents. Distinguish an informal request from a formal notice or tribunal document. Do not assume the stated reason is valid or invalid based on a headline or a payment history alone.
Check the current local process
Grounds, notice forms, timeframes and review rights vary by jurisdiction and agreement. NSW renters can use NSW Government renting guidance; Victorians can consult Consumer Affairs Victoria; Queensland renters can check the RTA. Use the relevant official authority and verify current information.
Keep a factual record
Save rent receipts, agreement copies, notices, inspection reports and written communications. Ask for clarification in writing if the reason is unclear. Keep a timeline of events, but avoid public accusations or sharing personal details.
Seek advice promptly
If a formal notice, dispute application or urgent move-out request is involved, contact the tenancy authority, a community legal service or qualified lawyer. Note any dates shown and do not ignore documents. A cleaning service cannot affect a termination process or provide legal advice.
