For a move-out clean
Review the lease, entry condition report and written property-manager instructions. List rooms, surfaces, appliances and any optional carpet, window or outdoor tasks. Requirements vary by tenancy and jurisdiction; check current official guidance for legal questions.
For a move-in clean
If the property is vacant, confirm access, utilities, timing and any remaining repairs or trades. Prioritise kitchens, bathrooms, floors and other agreed areas before belongings arrive. Do not assume the cleaner can address pests, mould remediation, repairs or hazardous materials.
Compare service scope
Ask which rooms and surfaces are included, who supplies products and equipment, how long access is needed and how extra work is approved. Carpet extraction, appliance interiors and detailed windows may be separate. Keep the quote and task list in writing.
Set realistic expectations
A cleaning provider does not decide bond disputes or guarantee inspection results. Document pre-existing damage and distinguish cleaning from wear, repairs and maintenance. Allow time for drying and any separately arranged work before moving furniture or handing over keys.
