Find the serial or exact model number
Use the serial number or full model name to locate the correct document in Weber Australia’s manuals finder. Its support page explains that exact model names or numbers help identify the right manual. Do not rely on a guide for a visually similar BBQ.
Check the manual for the part you want to clean
Read the model directions for the grate, tray, lid, burner area and any coated or removable parts. Confirm the appliance’s required shutdown/cool-down process, permitted tool or product, and components that should not be soaked or sprayed.

Follow the safety and maintenance directions
Use the manual’s instructions for the exact fuel type and model. Do not improvise burn-off, chemical or scraping procedures; stop if you find a gas smell, damaged hose, electrical issue or faulty component and contact Weber or a qualified technician.
Use a provider for the confirmed cleaning scope
If arranging a professional clean, provide the model, requested parts, condition and access details. Ask which tasks are included and what is outside ordinary cleaning, such as repairs or gas/electrical work.




