Confirm the provider identity
Ask who will perform the work and which business is responsible for the service. Verify any claimed qualifications or authorisations with the issuing body and confirm the provider accepts the specific site and task.

Describe observations, not diagnoses
Record the location, visible condition and when the issue was noticed. Do not infer the water source, contamination category, structural safety or mould condition from appearance alone.
Get the work boundaries in writing
Ask what assessment and tasks are included, what is excluded, the price basis, what records will be supplied, and which separate specialists may be needed. Confirm any insurer or property-manager coordination directly.
Do not treat cleaning as clearance
A cleaning visit does not by itself establish a building is dry, electrically safe, structurally sound or free of contamination. These determinations require suitable qualified assessment.




