Keep the aftercare instructions for the actual clean
Ask the cleaner what to follow after the process used, including any instructions about room use, furniture and products. If the carpet maker's guidance differs or is unclear, confirm the right advice for the specific material before treating it.
Use a routine suited to the carpet
Check the carpet maker's directions for routine vacuuming and care. Traffic, household use, pets and carpet construction vary, so a single vacuuming frequency or professional-cleaning interval does not suit every home. Follow the equipment instructions and stop if a tool catches or affects the surface.
Respond to spills without guessing at a treatment
For a spill, consult the carpet maker's care guidance and any instructions supplied by the cleaner. Do not rub in a substance, apply detergent, or combine products by guesswork; an unsuitable treatment can affect some fibres or finishes. If the spill or material is uncertain, seek advice before treating it.
Reduce avoidable soil and protect the surface
Use entry mats where suitable and deal with loose dry soil using a method permitted by the carpet-care instructions. Before using protectors, deodorisers or spot products, check that both the product and the carpet maker allow that use. Do not treat an added product as a substitute for care instructions.
