Ask what information the application requires
Use the verified application channel and request a list of documents and how they will be used. Depending on your circumstances, you may be able to provide accurate information about lawful income or support, savings, rental history or references, but do not fabricate employment or financial records.
Protect personal and financial information
Provide only information reasonably requested through a secure process. Check the recipient and website before uploading identity documents, and keep a copy of what you submit. Do not send banking passwords, card security codes or one-time authentication codes. Privacy and rental application protections depend on current state or territory law.
Check official renter and application guidance
NSW renters can start with NSW Government renting information; Victorian renters can use Consumer Affairs Victoria; Queensland renters can consult the RTA. Other jurisdictions have separate requirements. Seek qualified financial or legal advice for an individual issue.
Keep expectations realistic
A complete application does not guarantee an offer. Ask the agent how decisions and any review process work, and retain written responses. Avoid paying an unverified fee or deposit before confirming the property, recipient and legal basis.
