Switch off, cool and check the manual
Turn the appliance off and let it cool fully before handling parts. Follow the maker's isolation and cleaning instructions. If the BBQ smells of gas, has damaged components or is electrically faulty, stop and contact an appropriately qualified technician.
Remove loose residue without damaging the surface
Use a tool approved for the grate coating to lift loose food debris. Porcelain-coated, cast-iron and stainless surfaces need different care. Avoid wire, foil or abrasive scraping unless the specific appliance instructions permit it, and inspect the cooking surface for loose debris before use.
Clean grease trays and exterior parts separately
Empty a drip tray only when cool and dispose of grease according to local requirements; do not pour it into drains. Wipe compatible exterior surfaces with a labelled product, keeping moisture away from burners, controls and electrical connections.
Do not dismantle or burn off heavy build-up
Do not dismantle burners, poke gas ports, use an oven cleaner or heat old grease to burn it away unless a qualified technician and manufacturer explicitly direct that procedure. Persistent corrosion, blocked parts or damaged coatings need professional assessment.
Confirm any professional-cleaning scope
Describe the appliance, condition, parts requested and access when asking for a quote. Confirm inclusions, exclusions and whether the work is available. Cleaning does not repair a BBQ, certify food safety or guarantee a like-new result.
