Reduce tracked-in soil
Use suitable entry mats and remove loose grit regularly. Vacuum at a setting recommended for the rug and avoid aggressive beater bars on delicate, looped, fringed or unstable rugs. Keep the rug and floor beneath it dry to reduce the chance of colour transfer or slipping.
Manage wear and sun exposure
If the manufacturer permits it, rotate a rug periodically to distribute use and sunlight exposure. Check that the rug pad is compatible with both rug backing and floor finish; some pads can mark or discolour surfaces. Move furniture carefully and avoid dragging it over the pile or edges.
Treat stains according to the rug
Remove loose material gently and blot spills rather than rubbing. Check fibre and dye compatibility before using any product, and avoid steam, solvents, powders or wet treatment unless care instructions allow them. Persistent stains, colour change, fraying or moth damage may need a rug specialist or repairer.
Choose professional cleaning carefully
Rug cleaning methods vary by fibre, construction, dyes and condition. Provide photos and disclose previous treatments when requesting advice. Cleaning may refresh some rugs but cannot guarantee colour restoration, pile recovery or repair of worn edges.
