Review the handover documents
Check the lease, condition report and any current written agent directions Queensland RTA. List rooms, vacancy, keys, access times and items such as carpets, appliances or balconies that are specifically required. Clarify disputed requirements with the responsible contact.
Check common room and appliance tasks
Plan kitchen, bathroom, floors, accessible storage, glass and rubbish tasks according to the agreed scope. Oven interiors, carpet extraction, windows and outdoor pressure cleaning need separate confirmation. Repairs, pest work and mould remediation are not routine cleaning.
Allow time and safe access
Remove personal belongings and arrange keys, parking, utilities and building access before the clean. Keep trades, removalists and later visits in mind; new work or foot traffic can affect property condition after cleaning.
Confirm quote and follow-up terms
Review inclusions, exclusions, price basis, timing and re-clean terms in writing. A re-clean policy is governed by the provider's current terms and does not guarantee an agent decision or bond outcome.
