Start with the handover instructions
Review the lease, condition report and written agent or property-manager directions Queensland RTA. Note vacant or furnished status, keys, access window and any agreed carpet, oven, window or balcony tasks. Cleaning cannot guarantee a bond refund or inspection decision.
Kitchen and bathrooms
List benches, splashbacks, sink, cabinet exteriors/interiors if requested, appliance surfaces and floors. In bathrooms, note shower, screen, bath, basin, toilet, mirrors, vents and accessible tiles. Disclose damage, failed seals, mould concerns or surfaces needing specialist assessment.
Bedrooms, living areas and floors
Check accessible surfaces, skirting, doors, switches, wardrobes if included, floors and visible glass. Identify carpet areas and any separately requested extraction. Remove personal belongings and arrange furniture or rubbish removal outside the cleaning scope unless expressly agreed.
Outdoor areas and final access check
List balcony, courtyard, garage or other areas only if included in the tenancy instructions. Before the clean, confirm water, power, parking, keys and access. Photograph existing damage and clarify tasks that need repair or another trade rather than cleaning.
