Start with the lease and condition report
Review the lease, entry condition report and current property-manager directions Consumer Affairs Victoria. Record the property status, keys, lift/loading rules and required rooms. Ask for clarification where a requested task or responsibility is unclear.
Make a room-by-room task list
List kitchen surfaces, appliances, bathrooms, bedrooms, living spaces, floors, windows and any outdoor area specifically mentioned in the instructions. Carpet extraction, oven interiors, blinds, garages and rubbish removal are separate items unless included in the quote.
Plan apartment access and timing
Arrange lift bookings, parking, loading, keys, concierge and a clear access window after belongings or trades are removed. Photograph existing damage and keep repairs, maintenance and pest work separate from cleaning.
Compare quotes and terms
Use the same room list and property condition when comparing providers. Confirm inclusions, exclusions, price basis and any re-clean policy in writing. A re-clean offer is not a bond-back guarantee; the tenancy process determines bond decisions.
