Describe the carpet and the problem
Provide the fibre and care label if known, rooms or area, soil or stain type, visible wear, previous products, furniture and access. Mention water damage, colour change or a delicate finish. For an unknown material, ask the maker or a qualified carpet-care professional before treatment.
Ask each provider to define its method
Request the process name, equipment, products, whether moisture is applied and recovered, and what pre-treatment or spot work is included. Ask each provider to state limitations and aftercare. Do not assume that providers using the same label perform the same steps.
Check compatibility and compare equal scope
Compare proposals against the carpet-maker instructions and the same room list, condition and access details. Record exclusions, furniture handling, optional work, price basis and any separate services. A method name or low quote does not prove suitability.
Do not treat an undefined method as a health intervention
No method is claimed to disinfect carpet, remove every allergen, prevent illness, restore a damaged fibre or dry within a fixed time. Any specific performance comparison requires reliable evidence for the process, product, equipment and material. Ask a qualified carpet specialist to review such claims.
Choose only after the proposed work is clear
Request a written scope and ask what happens if the carpet reacts unexpectedly. If the method or product is uncertain, pause and get manufacturer or specialist advice. Cleaning cannot repair backing, resolve a leak or guarantee a bond decision.



