Define the service and location
Identify domestic, end-of-lease, commercial, office or specialist cleaning and confirm the provider serves the property address. Ask whether carpet, windows, appliances, high-level work or outdoor areas are part of the request or quoted separately.
Check evidence behind provider claims
Review relevant insurance, staff training, product information and any claimed certification or screening directly with the provider. Do not assume every company offers the same checks, nationwide coverage, eco-credentials or quality inspections.
Compare quote and service terms
Use consistent room and condition details when comparing prices. Check price basis, access, supplies, exclusions, schedule, cancellation and complaint process. Re-clean or satisfaction policies should be read as written and do not guarantee bond, health or inspection outcomes.
Confirm before booking
Provide the address, property type, room list, condition, access and timing. Ask for inclusions and exclusions in writing and keep a copy of the booking confirmation. Contact the provider to verify any claim that affects your decision.
