Check the address and appointment window
Provide the Gold Coast suburb and postcode, property access and preferred date. Ask the provider to confirm current availability for that exact location rather than relying on a broad area mention.
Describe the carpet and the requested areas
List the carpeted rooms, approximate size, condition and any known fibre or manufacturer instructions. Describe marks or concerns as observations, not as a guarantee that a treatment can remove them.
Agree on inclusions and optional work
Confirm which rooms, carpet areas and tasks are included, what is optional, and what is outside the quote. Ask whether access, furnishings or an end-of-lease checklist changes the scope.
Keep expectations and service terms clear
Read the written quote and current booking terms. Carpet cleaning does not repair wear or damage, guarantee a stain or odour outcome, or determine a rental bond decision.
