Identify the machine and its permitted use
Find the exact make and model and check whether the maker describes a liquid-recovery mode for that unit. A carpet-washing machine, wet vacuum and extraction machine may have different instructions; do not use equipment beyond its stated purpose.
Identify the water source and affected area
Record what happened, when it occurred and which carpeted areas or materials are wet. If the source or water condition is uncertain, do not treat it as an ordinary cleaning spill; ask an appropriate local health or water-damage professional for assessment.
Check electrical and material instructions
Follow the machine manual and carpet-maker instructions for the exact equipment and surface. Do not operate electrical equipment in conditions the manufacturer does not permit, and do not assume a carpet, underlay or subfloor can be restored by routine shampooing.
Know when cleaning scope is not enough
If water is extensive, has an uncertain source or affects building materials, seek assessment from an appropriately qualified restoration professional. This guide does not prescribe drying, disinfection or remediation methods.
