Mistake 1: treating the lease or a cleaner’s checklist as legal advice
Read the lease, entry condition report and written property instructions ACT Government Tenancy. Ask the property manager to clarify a cleaning item, and consult current official tenancy information for legal questions. A cleaning company cannot decide whether a clause is enforceable or whether a bond deduction is valid.
Mistake 2: moving heavy items or servicing equipment without help
Clear belongings and small items as agreed, but do not move heavy appliances, disconnect equipment or dismantle vents unless the manufacturer or a qualified provider says it is safe. Access behind fixed appliances, high ceilings or electrical fittings may require a separate trade or specialist.
Mistake 3: using a product or method that does not suit the surface
Check the surface maker’s care instructions and product label. Avoid mixing cleaners, untested solvents, abrasive pads and improvised mould treatments. If a mark may be permanent damage or mould remediation is needed, stop and seek appropriate assessment instead of stronger cleaning chemicals.
Mistake 4: assuming every task or outcome is included
Confirm rooms, appliances, blinds, carpets, exterior windows, balconies and other optional tasks in writing. Compare the finished work with the booking scope; cleaning cannot guarantee a bond refund, fix damage or ensure an inspection passes.
