Estimate the work and time you can manage
Review the handover checklist and list kitchens, bathrooms, floors, fixtures, cupboards and any requested extras. Consider the property condition, move date, access and whether you have the products, equipment and time for the agreed work. Keep repairs, damage and pest or mould treatment separate from cleaning.
Understand what a professional quote covers
Ask a Canberra provider for rooms, accessible surfaces, exclusions, optional services, price basis and timing in writing. Do not assume a package includes carpets, curtains, exterior windows, garages or repairs. Confirm whether the exact address and requested date are covered.
Check credentials and terms only for the work requested
If the task needs specialist equipment, working at height or treatment beyond ordinary cleaning, ask who is qualified and authorized to do that specific work. Do not rely on generic claims about training, insurance, certifications or landlord approval as proof that every task is suitable.
Keep bond expectations realistic
Use the lease, entry condition report and written instructions to identify cleaning tasks. A cleaner cannot decide tenancy obligations, repair damage or ensure a bond outcome. If re-clean support is offered, confirm its deadline, eligibility and relationship to the booked scope.
