Check the handover brief and property condition
Review the property manager’s written instructions and list kitchens, bathrooms, bedrooms, living areas, floors, fixtures and accessible storage. Note existing damage, repairs and maintenance separately from cleaning. Share the furnished status, condition, suburb and vacate date so the provider can assess the requested scope.
Confirm exactly what the Melbourne service includes
Ask for rooms, surfaces, access requirements, exclusions and optional items in writing. Oven interiors, inside cupboards, windows and tracks, carpet extraction, balconies, exterior work and rubbish may need separate confirmation. Ask whether the provider covers the exact address and whether the proposed date is available.

Compare quotes and practical arrangements
Provide each provider with the same property details and compare the itemized scope, price basis, timing, entry arrangements, parking and cancellation terms. Confirm who supplies products and equipment, how to report a concern and whether any re-clean support has a time limit and defined eligibility.
Prepare for the final visit
Where possible, arrange cleaning after belongings and dusty trades are cleared. Provide authorised keys or building-entry instructions and allow time for surfaces to dry before a walkthrough. Cleaning addresses booked removable soil; it does not repair damage, decide tenancy obligations or guarantee a bond outcome Consumer Affairs Victoria.




