What to Confirm Before Hiring an Office Cleaner

List workstations, meeting rooms, reception, kitchen, washrooms, floors, bins and shared corridors. Note occupancy, operating hours, restricted spaces and surfaces that need special care.

Share the address, preferred cleaning window, keys or security process, parking, loading and whether staff or visitors will be on site. Discuss frequency and sequence after the provider understands the premises.

Ask whether products, equipment, consumables, carpet extraction, windows, high-level work or periodic detail cleaning are included or quoted separately. Confirm how changes and missed tasks are communicated.

Compare like-for-like written scopes, price basis, access process, cancellation terms and how to raise a concern. Verify any claimed insurance or qualification directly for the work being considered.