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As a landlord, we all have been there – you forget to collect the rent from your tenant, and now you’re in a tough spot trying to get them to pay up. It’s frustrating, time-consuming, and can put you in financial trouble.
But don’t worry; we’ve got your back! In this blog post, we’ll share some practical tips and tricks on how to get your tenant to pay the rent they owe you without getting into any legal complications or souring the relationship with them. So let’s dive right in!
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The importance of rent
It’s no secret that rent is important. Not only does it provide a roof over your head and a place to call home, but it also helps to build credit, establishes rental history, and can be used as proof of income. All of these factors are important when it comes time to move on from your current home and look for a new one.

While landlords often collect rent on the first of the month, there are times when a tenant may forget or be unable to pay their rent on time. If this happens, don’t despair! There are a few steps you can take to get your tenant back on track:
1. Talk to your tenant about the importance of paying rent on time. Explain that late payments can damage their credit score and make it difficult to find a new place to live in the future.
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2. Give them a grace period. If your tenant is usually prompt with their rent but made a one-time mistake, consider giving them a grace period of a few days to make up the payment. This will show them that you’re willing to work with them and help them avoid late fees or other penalties.
3. Set up an automatic payment plan. If your tenant consistently forgets to pay their rent on time, setting up an automatic payment plan can help ensure that they never miss another payment. You can set up automatic payments through most banks or financial institutions, and many landlords now offer this option directly through their websites or portals.
By encouraging your tenant to enroll in a recurring payment system—such as direct debit or scheduled credit card payments—you both gain peace of mind knowing the rent will arrive on time each month. This not only eliminates the hassle of chasing late payments, but also helps the tenant avoid accidental forgetfulness and potential late fees. Automatic payment plans make the whole process smoother for everyone involved and reduce stress on both sides, freeing you up to focus on more important things than tracking down overdue rent.
Keeping a Tight Record: Tracking Rental Payments Like a Pro
When it comes to managing rental payments, organization is your best friend. Keeping an accurate record not only helps resolve disputes quickly but also keeps you aware of any missing or late payments before they become bigger headaches.
There are a couple of ways you can approach this:
- Manual Ledger: The classic way is to use a rental ledger—either a physical notebook or a simple spreadsheet (think Microsoft Excel or Google Sheets). Just jot down every payment received, the date it was paid, and any outstanding balances. While this method works, it does require a bit of vigilance on your part to keep everything up-to-date.
- Digital Tools: If you’d rather spend your weekends at Bondi than balancing ledgers, plenty of automated tools can do the heavy lifting for you. Platforms like Buildium, Rentec Direct, or even Xero let you schedule, receive, and track rental payments with ease. Each payment logs itself without you having to lift a finger, and both you and your tenant receive instant receipts.
- Bank Statements: Don’t forget about your trusty online banking portal. Most banks allow you to filter transactions so you can create a timeline of payments and spot any gaps fast.
By keeping a detailed and up-to-date record, you’re setting yourself up for less stress and more transparency. Plus, should any disputes arise (and let’s face it, they sometimes do), you’ll have everything documented and ready to reference.
Limitations of Direct Transfers and Automated Bank Payments
While setting up direct transfers or automated payments can make rent collection smoother for both parties, these methods aren’t without their pitfalls.
- Missed or Partial Payments Can Go Unnoticed: Even with automation, there’s always the risk your tenant might miss a payment or accidentally transfer the wrong amount. Unless you’re carefully checking your bank statements each month (and let’s be honest, who enjoys that mini detective work?), overdue balances can slip by undetected.
- Lack of Clear Payment Records: Unlike using platforms that generate digital receipts or ledgers (like PayPal or Venmo), simple bank transfers don’t always offer a shared record for both landlord and tenant. This means if there’s ever a dispute over what’s been paid, you both might end up scrolling endlessly through old transaction lists trying to piece the puzzle together.
In summary, while direct bank transfers are convenient, they rely on both vigilance and trust. Consider supplementing your process with shared payment receipts, a paper ledger, or specialized rental management tools if you want to keep everything crystal clear.
Extra Benefits of Rental Management Platforms
Beyond just keeping your books in order, rental management platforms offer a surprising number of perks—especially when it comes to maintenance tracking and reporting. Think of it as having your own personal assistant who never misplaces a sticky note.
- Stay on Top of Repairs: With everything tracked in one place, you’ll always know what needs fixing—and when it was reported. No more digging through old emails or wondering if that leaky tap ever got sorted.
- Save Money: By catching small issues before they become big (and expensive) problems, maintenance tracking helps you avoid those nasty surprise repair bills.
- Transparent Records: Detailed logs allow you to easily provide proof of timely repairs if questions ever arise (looking at you, insurance companies and tribunals).
- Better Communication: Some platforms even let you and your tenants message back and forth, so everyone stays in the loop—no more games of phone tag.
- Increased Efficiency: Automated alerts and reminders keep maintenance requests and regular servicing from slipping through the cracks.
With features like these, you’ll have more control over your property and peace of mind knowing nothing is falling through the gaps.
Pros and Cons of Weekly, Fortnightly, and Monthly Rent Collection
Deciding how often to collect rent isn’t just an administrative detail—it can make a surprising difference to both you and your tenants. Let’s break down the pros and cons of each approach to help you choose what works best.
Weekly Rent Collection
- Pros: Weekly payments can make budgeting easier for tenants who are paid weekly themselves. You’ll also notice late payments more quickly, allowing you to follow up sooner if an issue arises.
- Cons: For both you and your tenant, weekly transactions create more regular admin. It can feel like you’re constantly chasing rent or updating payment records, which can wear everyone down over time.
Fortnightly Rent Collection
- Pros: This is often the sweet spot. Since many people in Australia are paid fortnightly, aligning rent payments can make life easier for tenants. It also means regular cashflow for you and reduces the risk of falling too far behind if a payment is missed.
- Cons: Still more paperwork and follow-up than monthly arrangements, but not as overwhelming as weekly.
Monthly Rent Collection
- Pros: Only one payment to keep track of each month makes things straightforward—especially if your own mortgage is monthly. It cuts down on administrative fuss and suits tenants with monthly pay cycles.
- Cons: If a tenant misses a payment, a whole month’s rent could go unpaid. This can cause more significant financial stress for both you and them, and resolving issues might take longer.
Ultimately, the best choice comes down to what you and your tenant are most comfortable with. Many landlords find that fortnightly strikes a nice balance—not too frequent, not too infrequent, and just the right amount of contact to keep everything running smoothly.
How to collect forgotten rent from your Tenant?
If you forget to collect rent from your tenant, don’t worry! There are a few easy ways to get the rent you’re owed.
Firstly, try sending a friendly reminder email or text message. If your tenant doesn’t respond to this, you can try calling them. If they still don’t respond, you may need to take more drastic measures such as contacting their employer or filing a small claim in court.
Stay on Top of Payments
Most landlords ask tenants to pay rent via direct bank transfer or set up an automated payment schedule. This is usually effective, but it’s not foolproof—sometimes payments are missed or come in for the wrong amount. That’s why it’s essential to monitor your bank account regularly to spot any missed or incomplete payments early.
Another common pitfall? Not having a clear, shared record of all transactions. Always keep a simple ledger or spreadsheet of payments received and send receipts to your tenant. This way, both you and your tenant have a clear record of what’s been paid and what’s outstanding, helping avoid disputes down the line.
By being proactive and organized, you’ll make collecting rent less stressful and more straightforward for everyone involved.
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Remember, it’s important to be polite and understanding with your tenant – after all, they may have simply forgotten to pay rent this month. By following the steps above, you should be able to collect the rent you’re owed without any problems.
What to do if your tenant refuses to pay
If your tenant refuses to pay the rent you forgot to collect, you may be able to evict them. An eviction is a legal process that requires a notice and a court order. If you do not follow the proper procedures, the eviction may be overturned.

To start the eviction process, you must first give the tenant a written notice. The notice must state the amount of rent owed and when it is due. It should also say that the tenant has a certain number of days to pay the rent or move out.
If the tenant does not pay the rent or move out within the number of days specified in the notice, you can file for an eviction. To do this, you will need to go to your local courthouse and fill out some paperwork. Once you have filed for an eviction, a hearing will be scheduled.
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At the hearing, both you and the tenant will have a chance to present your case. If the judge decides in your favor, they will issue an eviction order. This order will give the tenant a certain amount of time to leave the property.
If the tenant still does not leave by the date specified in the eviction order, you can contact law enforcement to have them removed from the property.
Conclusion
Collecting rent from tenants can be a tricky and uncomfortable process but it is essential for the success of any rental business. If you have forgotten to collect your rent, there are several methods you can use to get your tenant to pay what they owe. Communication is key in this situation so make sure that you talk with respect and try to remain professional at all times. With some patience, persistence, and politeness on your part, hopefully you’ll be able to get the money that’s rightfully yours without too much hassle or drama.
