What to Check Before Hiring a Carpet Cleaner

List the rooms, stairs and approximate areas. If known, include the fibre, care label, age, backing or any delicate joins; a photo can help describe visible wear without identifying the material for certain.

Note what was spilled, when it happened and any products or methods already used. Stains, dye changes, wear and odours can have different causes, so avoid assuming that one cleaning method will address them all.

Ask which rooms and surfaces are included, which method is being considered, what preparation is needed and whether furniture, stairs or optional areas are covered. Confirm exclusions, access and the price in the booking details.

Cleaning can remove suitable soil but cannot restore worn pile, reverse bleaching or guarantee removal of every mark. Follow the carpet maker's care instructions and ask the provider to explain any limits before treatment.