Count the glass and identify the work
Describe the number and approximate size of windows, doors, skylights or other glass, and say whether you want interior, exterior or both sides cleaned. Ask whether tracks, screens, frames and sills are included or quoted separately. A clear list makes estimates easier to compare.
Explain access and site conditions
Mention storeys, balconies, restricted openings, steep ground, gardens, parking and any building access rules. Height and difficult access can affect the safe method and time required. Do not assume every provider handles elevated or specialised access; confirm capability for the specific property.
Condition, frequency and extras
Construction residue, paint, hard-water marks, heavy soil and delicate or damaged glass may need assessment before a method is selected. State when the windows were last cleaned and whether you are asking for a one-off visit or recurring service. Restoration, repairs and scratch removal are separate from routine cleaning.
Request a comparable written quote
Send the Melbourne suburb, photos where useful, pane count, access details and requested components. Ask the provider to set out the price basis, inclusions, exclusions and any call-out or access assumptions. Confirm the final scope and current availability before booking.
