Identify glass and requested components
List panes, frames, tracks, screens, coatings, storeys and any hard-water deposits or defects. Ask whether external, internal or restoration work is included. Cleaning does not repair scratches, etching, failed seals or damaged frames.
Assess access and safety
Ask how the provider will reach the windows, what equipment and training apply, and what current insurance covers the proposed method. High-rise, roof, rope access and platforms require site-specific assessment. Do not attempt unsafe ladder or balcony work.

Compare products and quote terms
Confirm tools, water or cleaning products, weather policy, access fees, exclusions, timing and price basis. Follow glass-maker instructions for coated or specialty glazing and avoid scrapers or abrasives unless permitted.
Decide if professional help fits
Compare the provider's current quote with a safe ground-level DIY option for accessible windows. Professional services can offer equipment and experience for certain tasks but cannot guarantee a perfect finish, longer glass life or a particular value outcome.




