Write down your priorities
List rooms, surfaces, property condition, visit frequency and any optional tasks. Note delicate finishes, pets, access, parking and whether you want the provider to supply products or equipment.
Compare written scopes
Ask each provider to identify included and excluded tasks, expected visit arrangements, price basis, cancellation and how additional work is approved. Carpet, oven, window, upholstery and end-of-lease tasks may be separate.
Ask about access and service arrangements
Discuss keys, alarms, restricted rooms, valuables, pets, staff changes and how to report concerns. Ask what current insurance, screening or training applies if it matters to your decision; do not rely on generic claims or assume legal certification is required.
Use evidence, not guarantees
Personal recommendations and recent reviews can help you form questions, but they do not guarantee a particular result. Be cautious of unusually broad promises about health, products, bond refunds, perfect cleaning or satisfaction unless precise written terms support them.
