Ask what the method name means
Request a plain-language description of the actual equipment, steps and products proposed. Do not infer temperature, moisture, extraction, drying time or performance from a short service label.
Check the carpet before comparing
Provide the carpet product and care information if available, along with its condition and any prior treatments. Ask how the proposed process is checked against the maker's instructions; seek qualified advice if compatibility is unclear.
Compare the same scope
Compare the rooms, access, preparation, furniture handling, included tasks, exclusions and price basis in writing. A lower headline price may describe a different scope; request clarification rather than assuming equivalence.
Keep outcome claims specific
Ask providers to state limitations for the concern described. Do not assume a method sanitises, removes every stain, prevents allergens or restores worn or colour-damaged carpet.
