Document the concern without disturbing the building
Note the address, location, date, visible change and any prior inspection or repair. Photograph from a safe position if useful. Do not drill, tap, scrape, remove timber or apply a pesticide to test for termites.
Request a qualified inspection for the property
Ask who will inspect, which areas can be accessed, what limitations apply, which qualifications or authorisations are relevant in NSW, and how they can be verified. Request a written report that distinguishes observed evidence, inaccessible areas and recommended next steps.
Separate inspection, treatment and repair
An inspection report, chemical treatment, building repair and replacement of damaged materials are different scopes. Ask what is included in the quote, which work is referred to another trade, and what product label and occupant instructions apply if treatment is proposed.
Confirm local provider and appointment details
For a Newcastle enquiry, confirm the exact address, date, provider identity, applicable credentials, accepted inspection or treatment, price and terms before booking. Availability and service scope are not guaranteed by a city name or a general article.
Use official information for local requirements
NSW residents can consult NSW EPA pesticide information and relevant NSW public-health information. These general resources do not inspect a home, identify termites or prescribe a site-specific treatment.



