A clear task list and quote
The quote should identify rooms, surfaces, frequency, optional work, products, equipment, price basis and exclusions. Share property condition, access, pets and priorities so the provider can state assumptions accurately.
Provider and access arrangements
Ask who will attend, how keys and alarm codes are handled, how substitutions work and how to raise a service concern. Request current insurance or qualifications relevant to the requested work; coverage and credentials vary by provider.
Products, equipment and site care
Ask which products may be used and whether they suit your surfaces and preferences. Confirm how electronics, delicate finishes, children, pets, food and stored chemicals are protected. Do not assume any product is harmless or universally suitable.
Payment and service follow-up
Check cancellations, rescheduling, payment, missed tasks, damage reporting and any re-clean terms. A service policy is governed by its written conditions and cannot guarantee stain removal, health outcomes or bond decisions.
