Choose tools for the glass and task
A soft cloth, suitable washer and squeegee may work for accessible panes. Check the glass, film, coating, frame and nearby surface instructions before applying a cleaner, scraper or abrasive tool.

Use safe cleaning technique
Remove loose grit before wiping so it does not scratch the glass. Apply a compatible product as labelled, use a clean tool and dry edges where suitable. Avoid cleaning in conditions that make the surface unsafe or products dry too quickly.
Use scrapers only when appropriate
A razor or scraper can scratch glass, coatings or films if the material or angle is unsuitable. Use only when the glass maker permits it and the tool is designed for the task; otherwise choose a non-abrasive approach or specialist.
Arrange professional help for difficult access
Do not lean out of windows, climb onto roofs or overreach on ladders. Share pane locations, height, access restrictions and glass details with a provider, then confirm method, capability and quote terms.



