Identify the roof and concern
Record the property address, roof type if known and the visible issue that prompted the request. Do not diagnose a roof condition, identify biological growth or assume cleaning is the correct response from appearance alone.
Ask how the provider assesses the site
Confirm who will inspect the property, how access and fall risks are assessed, what equipment and personnel the provider will use and when the provider may decline work. Do not attempt roof access based on a generic guide.
Verify material-specific products and methods
Request the method, products and pressure or application details for the exact roof material, along with manufacturer compatibility information and any exclusions. This page gives no bleach, chemical, pressure-washing or treatment recipe.
Review the written scope
Confirm the exact surfaces, access arrangements, work limits, property protection, cleanup, price basis, timing and how unexpected findings are handled. Roof repairs, inspections and restoration are separate unless specifically agreed with an appropriately qualified provider.
