Document and report property issues
Photograph damage, leaks, broken fixtures and other concerns, and notify the landlord or property manager through the agreed channel. Compare the condition with your entry report and keep relevant messages and receipts.
Check what work you may arrange
The lease and applicable tenancy rules determine responsibilities and permissions. Ask before arranging repairs, painting, lock changes, pest treatment or alterations. Use qualified trades for electrical, plumbing, gas, structural or other regulated work.
Separate cleaning from maintenance
A cleaner can complete agreed cleaning tasks but cannot repair damage, diagnose leaks, remove hazardous materials or certify workmanship. Clarify carpet, oven, windows, rubbish and garden work separately in a quote.
Prepare for handover
Review written instructions, remove belongings, arrange access and record the property's condition after work. Tenancy and bond processes differ by jurisdiction; consult current official local guidance or seek appropriate advice for disputes.
