Clean only when appliances are cool
Switch off ovens and BBQs and allow them to cool before wiping permitted surfaces. Follow instructions for utility isolation and removable parts. Do not touch electrical components or disconnect gas fittings unless qualified.

Use compatible trays and accessories
Use cookware, drip trays and liners only where the appliance manual permits them and in the specified position. Some liners or foil can block airflow or damage finishes. Clean spills using an approved method once the appliance has cooled.
Maintain grates and oven surfaces
Check maker guidance for grates, racks, door glass, burners and coatings. Use labelled products and suitable tools. Avoid harsh abrasives, acids, solvents or heat treatments unless the appliance instructions allow them.
Address faults and book appropriate cleaning
Smoke, unusual odours, leaks, damaged seals, uneven heating or ignition concerns require manual guidance or qualified service. For heavy residue, confirm the cleaning scope and method before booking. Cleaning cannot guarantee appliance lifespan, cooking results or fire prevention.



