Describe the BBQ and site
Tell the provider the fuel type, model if known, location, access, visible grease, corrosion and nearby surfaces. Explain whether the BBQ is connected to gas or power and whether it can be safely isolated. Do not disconnect services yourself unless qualified.
Confirm what the service includes
Ask whether grates, trays, burners, hood, exterior, grease trap and surrounding area are included. Repairs, replacement parts, gas work, electrical work and maintenance are separate. Confirm price basis, timing, wastewater and grease handling.
Check products and preparation
Make sure the BBQ is cool and follow its manual for removable parts. Ask which products will be used and how food-contact surfaces will be rinsed where necessary. Never mix cleaning products or use an unapproved method on coatings or burners.
Compare current local providers
Use the same appliance details and task list to compare quotes. Check access, availability, exclusions and any written re-clean policy. Cleaning can improve appearance but cannot promise food safety, flavour, fire prevention or restored performance.
