Define the property and cleaning needs
Describe whether the space is a home, office, retail site or shared building. List rooms, surfaces, condition, occupancy, pets, access and preferred frequency. Decide whether you need routine cleaning, deep cleaning or specialist carpet, upholstery, oven, window or post-construction work.
Compare the written scope
Ask which tasks, products, equipment, staff and visit frequency are included. Confirm exclusions, add-ons, price basis, minimum charges and how extra work is approved. Give each provider the same property details so quotes are comparable.
Check site access and provider arrangements
Discuss keys, alarms, parking, restricted areas, appointment timing, communication and who may attend. Ask about current insurance or qualifications relevant to the requested work. Do not assume one provider's arrangements apply to every company or service.
Review and prepare
Read cancellation, payment, missed-task and complaint terms before booking. Secure valuables, share care instructions and identify items that should not be moved. Cleaning cannot guarantee health, productivity, stain removal or a specific property outcome.
