Record the property and handover details
Before requesting a quote, note the property type, size, current condition, access arrangements and target date. Identify rooms or areas that need attention and share any relevant property instructions. A cleaning visit does not itself assess tenancy condition or determine whether a property is ready to lease.
Separate cleaning tasks from property management
List the rooms, surfaces and requested tasks for the cleaner to consider. Identify optional or specialist work—such as carpet, upholstery, windows or appliances—so it can be confirmed rather than assumed. Keep inspections, inventory reports, maintenance, repairs, pest work and waste removal with the responsible property manager or specialist.

Confirm access and written scope
Agree how keys or entry will be arranged, who can answer questions on site, and how changes or additional work are handled. Review inclusions, exclusions and any optional items before the visit. If the property is occupied or belongings remain, clarify access and responsibility with the relevant owner or manager first.
Keep outcomes separate from the cleaning booking
A cleaning service performs the tasks in its confirmed scope. It cannot guarantee rent, tenant selection, vacancy time, property value, repair avoidance or a bond decision. Use the appropriate property-management process for condition records, inspection requirements and tenancy questions.




