Send the information needed to check availability
Provide the exact address, preferred date and time, property type, room count, current condition, access arrangements and any building or parking constraints. List the main requested tasks and flag optional work such as carpets, windows or appliances. The provider must confirm whether it has capacity for that address and time.
Separate essential tasks from extras and repairs
Ask the provider to state what can be completed in the available visit and what is excluded, optional or needs a different trade. Repairs, pest treatment, hazardous contamination and outdoor work should not be assumed to be part of a standard clean.
Get the time and scope in writing
Before confirming, check the agreed date, arrival window, access/contact plan, task list, price basis and any conditions for additional work. If the requested scope cannot fit the available booking, ask what can be scheduled and what needs another appointment.
Do not rely on a bond or inspection promise
A cleaning provider can confirm booked tasks and work completed under the written scope. It cannot guarantee a bond refund, landlord approval or inspection result. For tenancy duties, check the current authority for your state or territory and your own agreement.




