Document condition before cleaning
Compare upholstery with the inventory and entry condition report, and photograph existing damage or marks. Tell the property manager about pre-existing concerns. Avoid moving furniture or removing covers unless the owner or manufacturer permits it.
Use fabric-compatible care
Vacuum gently with an upholstery tool and follow the maker's instructions. Blot fresh spills with an absorbent cloth, without rubbing or saturating the fabric. Do not apply vinegar, peroxide, steam, detergent or solvent unless the care label allows that method.
Avoid common cleaning problems
Excess moisture can cause marks, shrinkage, dye transfer or odour; unsuitable products may discolour fabric. Test only as directed and stop if the material changes. Mould, water damage, pests or persistent odours may need a specialist beyond ordinary upholstery cleaning.
Confirm the handover scope
Ask whether sofas, chairs, cushions, mattresses or curtains are included and how any specialist work is charged. Review written inclusions, exclusions and any re-clean policy. Tenancy decisions are separate from cleaning results.
