Document the concern and household needs
Record what was observed, where, when and whether the home includes children, pets, food preparation areas or access constraints the provider should know about. Do not identify a pest or treatment from an online image.
Keep children away from an unknown animal, nest, bait or chemical and ask the appropriate adult to contact a qualified provider.
Ask for the product and written instructions before booking
Ask who will attend, what pest and area are in scope, which product or method is proposed, what preparation is needed, and how the provider’s directions apply to the occupants and rooms. Request the exact current product label and written instructions for access, storage, ventilation, cleaning and re-entry. There is no universal waiting time.
Keep chemicals in their labelled containers
Follow the complete label for handling and storage, and do not transfer a product into a food or drink container, mix cleaners or leave a product where children can access it. NSW Poisons Information Centre provides household cleaning-product safety guidance; for pesticide-specific concerns, follow the exact label and local regulator instructions.
Confirm the subcontractor and service limits
Dirt2Tidy arranges pest-control services through subcontractors across its operating cities; the external provider performs any inspection or treatment. Confirm provider identity, applicable qualifications, accepted work, address/date, price and occupant instructions for the exact enquiry. No child-health, pest-free or treatment result is guaranteed.
