List rooms, surfaces and responsibilities
Record workstations, meeting rooms, kitchens, washrooms, floors, bins, glass and any restricted areas. Identify which tasks staff handle between visits and which belong in the cleaning contract.
Set task frequency and access details
Choose frequency based on site use and requirements, then document keys, alarms, parking, operating hours, security procedures and any building rules. Confirm product, equipment and consumable responsibilities with the provider.
Include safe product and surface care
Follow product labels and care instructions for flooring, screens, furniture and fixtures. Store chemicals safely, never mix products and avoid spraying electronics. Report spills, damage, leaks, pest activity or unknown substances through the workplace process.
Review completion and revise the checklist
Use a simple record for completed tasks, missed items and changes in occupancy or use. Review the scope with the provider periodically and agree how additions are priced. Specialist carpet work, high windows, HVAC maintenance, mould remediation and pest control are separate unless specified.
