Offering Move-In and Move-Out Cleaning Services? Key Points

Specify whether the offer is a routine move-in refresh, end-of-lease clean or deeper service. List rooms, fixtures, floors, appliances, reachable windows and optional carpet or upholstery work, plus exclusions such as repairs, pest treatment and hazardous waste.

Collect property type, room count, condition, vacancy, photos, parking, keys, utilities, inspection timing and remaining trades. A walkthrough may be appropriate for complex jobs. Confirm safe access and do not promise cleaning beyond the team's capability.

Estimate labour, team size, travel, equipment, products, overheads and time for optional work. Prices vary by location and scope; do not rely on a generic historical rate or fixed fee without job details. Record assumptions and how additional work is approved.

Confirm booking changes, access, client communication, damage records, cancellation and re-clean terms in writing. A cleaner can complete agreed tasks but cannot guarantee a bond result or property-manager decision. Check current local tenancy and business requirements.