Document condition and address repairs
Photograph existing marks, damage, leaks and unfinished work, and notify the landlord or property manager when relevant. Cleaning does not resolve plumbing, electrical, structural, pest or mould issues; arrange appropriate assessment before proceeding.
Work from accessible high surfaces down
Remove ordinary loose dust from reachable fixtures and shelves, then clean surfaces and floors using compatible products. Do not climb, remove fixtures or spray electrical components. Keep children and pets away from the work area and follow labels.
Check appliances, vents and soft furnishings
Use each appliance manual to identify permitted cleaning methods. Do not dismantle vents or systems, steam curtains or carpets without checking care instructions, or assume a clean removes allergens or pests. Arrange specialist work where required.
Coordinate access and unpacking
If possible, clean before furniture arrives and confirm keys, parking, lift use, utilities and access times. Share property size, condition, photos and priorities when requesting a quote. Confirm the service scope and exclusions in writing.
