Identify residue and surface material
Check whether the mark is grease, soap residue, mineral deposit, product film or damage to the finish. Identify the surface—stone, laminate, timber, glass, metal, upholstery or appliance—and read its care instructions before treatment.
Start with a mild compatible method
Remove loose soil, then use a soft cloth and a product labelled for that surface. Apply only as directed, test discreetly if the maker instructs and rinse or dry as required. Avoid abrasive pads, sharp tools and excess moisture at seams.
Do not combine household chemicals
Never mix vinegar, baking soda, bleach, ammonia, oven cleaner or another product. Do not layer products over an unknown residue. Ventilate and use protective equipment as the labels require.
Keep rental cleaning and property condition separate
For a handover, compare work with the current written checklist and condition records. Cleaning cannot determine whether a mark is fair wear, damage or a landlord charge, and it cannot guarantee a bond refund.
Stop when the finish changes
If the surface dulls, softens, swells or loses colour, stop and seek advice from the maker or an appropriate specialist. Repairs, paint, adhesives, pest treatment and hazardous materials are separate work.
