Keep people away from the affected area
Do not touch, spread, vacuum, heat, steam, wash or apply another chemical to the spill. Avoid introducing ignition sources and do not use powered cleaning equipment. If there is an immediate fire, vapour or exposure emergency, leave the area and contact emergency services.
Find the exact product safety information
From a safe location, record the container/product name, approximate amount, location and any prior action. Do not handle the spill to retrieve a label. Provide the product information to the site manager, emergency service or qualified hazardous-spill provider.
Use a qualified hazardous-spill response provider
Ask whether the provider is authorised and insured for the exact substance, quantity, carpet and property. Request a written response plan, affected-area boundaries, occupant instructions, waste handling, clearance documentation, price and exclusions. Verify credentials with the relevant local regulator.
Notify the property owner and insurer
If the carpet is in a rental or managed building, notify the owner or property manager and preserve incident and provider records. Contact the insurer before authorising remediation where appropriate. Coverage and liability depend on the policy and facts; this page makes no determination.
Keep routine carpet cleaning separate
Do not arrange ordinary carpet cleaning until the authorised responder says the site and material are released and explains what cleaning is permitted. Dirt2Tidy does not claim kerosene-spill cleanup, hazardous-waste handling or flammable-liquid remediation.
